Terms and Conditions

Effective Date: June 12, 2025

Please read these Terms & Conditions (“Terms”) carefully before using Ruzano. By subscribing to or using our service, you (“Customer,” “you,” or “your”) agree to be bound by these Terms, along with our Privacy Policy. If you do not agree with these Terms, please do not use our service.

1. Service Description

Ruzano is a subscription-based business reporting service. We collect and analyze your business data to generate a monthly PDF report containing performance insights, metrics, and strategic recommendations. Reports are delivered digitally and require no dashboard logins or user-side setup.

2. Subscription & Billing

  • The first month of your subscription is billed at a promotional rate of $9.

  • All subsequent months are billed at $299 per month, unless otherwise stated in writing.

  • Charges are automatically billed every 30 days to the payment method you provide.

  • Your subscription will renew automatically each month unless canceled.

3. Cancellation Policy

You may cancel your subscription at any time by contacting our support team or using the cancellation option provided in your account or confirmation email.
Cancellations take effect at the end of your current billing period. You will continue to receive access to your reports until the end of the paid term.

4. No Refund Policy

All charges are non-refundable. Once a charge is processed, we do not offer refunds for any reason, including partial months or unused time. We encourage you to take advantage of the $9 trial month before committing to the full subscription.

5. Data Usage & Privacy

We take your data seriously. All information you provide is used solely to generate your report and is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties.

6. Account Responsibility

You are responsible for providing accurate and complete information for your reports and ensuring that your payment method remains valid and up to date.

7. Modifications to Service or Terms

Ruzano reserves the right to update, modify, or discontinue the service or these Terms at any time. If material changes are made, we will notify you via email or through the service. Continued use of Ruzano after changes take effect constitutes acceptance of the updated Terms.

8. Limitation of Liability

Ruzano is provided “as is” without warranties of any kind. We do not guarantee specific business outcomes. To the maximum extent permitted by law, Ruzano will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.